Saturday, 3 August 2013

Customers Questions - Sringaar.Com




Customer's Query - Which all places do you deliver in India?
Sringaar's Answer - We deliver our products all over INDIA.

Customer's Query - Do you deliver the dresses outside India or Not?
Sringaar's Answer - We are delivering our dresses in more than 150 countries and expecting to increase our reach to other countries too.

Customer's Query - Are all your products 100% genuine?
Sringaar's Answer -  At www.sringaar.com we provide 100% genuine products with the Sringaar brand. We have taken Trademark certificate of Sringaar brand with the Government of India.

Customer's Query - What do you mean by Product Status shows in your website?
Sringaar's Answer - Product status shows the exact stage of dress in which condition we will provide you the dress. Detail is as below:

Dress Material or UN-stitched We will give you the cloth/fabric only and you need to sew or stitch the dress at your end by your personal tailor.

Semi-Stitched:We will give you the dress which will be in semi prepared stage, it means dress which we showing is open on Arm and on the waist on both side. You need to sew the dress according to your fitting.
Stitched: We will give to the ready to wear dress and the available size will be displayed under the Item Description.

Customer's Query - What will be the estimated delivery time once I place my order?
Sringaar's Answer - We make our best efforts to deliver each item within 5 to 7 working daysin India of your placing the order. However in some cases, we may take few more days, to deliver the order as depending upon the location.

For the outside India It may vary from 7 to 12 working days of your placing the order.

Orders placed after Saturdays 10:00 AM will be processed for shipment only on the following Mondays. The delivery time estimates may vary slightly from State to State. Days are calculated as working days, excluding Saturdays, Sundays & Holidays.
 
Customer's Query - Is it mandatory to create a Sringaar account for shopping?
Sringaar's Answer - Yes, you need to, and there are multiple advantages you get by creating a Sringaar account including a faster checkout process.
For unregistered users we will create a new account with the email-id you provide during checkout and mail the account details to that email-id.
Please check your Inbox/Spam folder to get this mail and add this account to your contact list to get the email in Inbox folder.


Customer's Query - How to create a Sringaar account?
Sringaar's Answer - Click the Login link in the top of the page and enter the required details. We will send you an email in which you will get your login credentials. You need to fill these detail on the provided space at Login page to verify the account and complete the registration process.


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