Saturday, 3 August 2013

Payment and Trasaction

* Payment / Transactions


Customer's Query - What are the payment options available with Sringaar?
Sringaar's Answer - For International Customers:

Paypal: which accepts all major International Cards (Not for Indian Customers)
For Indian Customers: PayU which accepts
1.            American Express / Visa / Master Card / Diners Club credit card
2.            Visa / Master Card / Maestro debit card
3.            Net Banking if you have an account in any of the following banks:
o             Axis Bank
o             HDFC Bank
o             JK Bank
o             ICICI Bank
o             State Bank of India
o             Federal Bank
o             Citi Bank
o             Karnataka Bank
o             Corporation Bank
o             State Bank of Hyderabad
o             State Bank of Mysore
o             State Bank of Travancore
o             Indian Bank
o             & more..

Note: We are working constantly to include more banks and payment options so the above information will be updated as and when the new options are enabled.

Customer's Query - Is it safe to use credit-card or debit-card with Sringaar? / What will happen to my credit card information?
Sringaar's Answer - We do not store any of your card details. We connect to third party payment gateway using secured channel.

Our site is Verified by SSL and totaly secured. Our payment partners PayPal and Payu have achieved the new PCI DSS Standards of Compliance, which make them one of the most secure payment gateways in the world.

Customer's Query - How does COD work?
Sringaar's Answer - We don’t have cash on delivery facility right now.

* Tracking

Customer's Query - How to track my shipments?
Sringaar's Answer - Once your package is shipped you will receive an email and ansms with the shipper details and tracking number. 

* Referral Program

Refer your friends and earn Sringaar credits! You will get2.5% of product price each & every time when each of your referral buys with us. This will be added to your account as a Refferal rewards with the unlimited validity. You can redeem this against any purchase of any dress from our website. Or You can go to withdraw a direct cash* when your referred reward amount will be more that 2500 INR.

 *Cash will only deliver in India via Crossed Cheque OR Internet Bank Account Transfer directly to customers account or with an authority letter signed by account holder we will transfer the amount in the beneficiary blood relationship account.
In case your queries are unanswered email us at contact@Sringaar.com or call us at 011-65680393/91-9212337921.

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